Please read carefully before completing your booking.
Before purchasing tickets, users must carefully review their booking details. MarathiNatak prohibits exchanges or refunds after a ticket has been purchased, or for lost, stolen, damaged, or destroyed tickets.
However, in certain instances, events or movie screenings may be cancelled or rescheduled by the event organizer or cinema. If such a situation arises, we will make every effort to notify you promptly and provide a refund in accordance with the organizer's or cinema's policy.
Customers are responsible for ensuring the accuracy of their bookings and understanding the terms of this refund policy before confirming their purchase.
A nominal cancellation fee may be applicable based on the timing of the cancellation. Details of the fees will be communicated during the cancellation process.
Customers are advised to check for any specific refund policies related to individual events or venues. Event-specific terms and conditions may apply.
Refunds will be processed using the original payment method used for the booking. Please allow up to 7 working days for the refund to reflect in your account.
Our customer support team is available to assist with all types of queries. Email inquiries will be responded to within 3 to 4 business working days. Response time may be extended during public holidays or long holiday periods.
This refund policy is in compliance with relevant local laws and regulations governing ticketing and consumer rights. Your satisfaction and convenience are our top priorities, and we appreciate your understanding in such circumstances.
Please note that this refund policy is subject to change, and customers are encouraged to review it regularly for updates.
MarathiNatak acts as an agent/intermediary for event organizers and cinemas, handling transactions and collecting payments. Pricing and availability are determined by the organizers or cinemas — not directly by MarathiNatak.
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Note: Tickets are mandatory for all children aged 3 years and above.
MarathiNatak accepts the following payment methods. Other methods may be added from time to time.
If there is an incorrect payment amount due to a pricing error on the website or any other communication, or if you manage to order a ticket before its scheduled on-sale or presale date, or if you accidentally order a ticket that wasn't meant to be released for sale — MarathiNatak reserves the right to cancel the ticket (or order) and refund the amount paid. This policy applies regardless of whether the error was due to human mistake or a technical glitch on the website.
